Underneath article 19 out of the "General terms and conditions" which you find on our website. We refund immedately every purchase done via our webshop without any questions as long the points underneath are followed:
Artikel 19 - Conditions: "Money back guarantee"
- The purchased goods must be returned within 12 days.
- If you want to return a product you first need to send an email to email@example.com We do not accept returns without us being informed upfront.
- State the order number, invoice number and your bank account number in your email.
- Send the product back including the completed evaluation form. We do not accept returns without a completed evaluation form with at least a 7 day assessment.
- The purchase price without shipping cost will be instantly refunded, at least within 30 days, on your behalf.